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Discover the Cutting-Edge CRM Solution for Streamlined Operations

Connect+ CRM dialer is a cutting-edge CRM solution that surpasses any regular CRM offering. It empowers users with the functionality of CRM tools, including modules for sales, marketing, and support. What sets Connect+ apart is its ability to seamlessly integrate voice call and video chat features, allowing users to connect with customers at the click of a button. Moreover, this solution goes above and beyond by capturing all customer data points, ranging from voice file recordings to video chat recordings. With Connect+, the entire lifecycle of a customer relationship management process is comprehensively documented, which can prove invaluable for performance evaluation, audits, and quality purposes.

TOP FEATURES

VOICE CALL

  • Initiate Call directly from Connect+ CRM.

  • Get Inbound Call Customer data Pop Up.

  • IVR with Multiple Queue Management.

  • Predictive Dialing.

  • Robo Voice Calling.

VIDEO CHAT

  • Initiate Video Chat directly from Connect+ CRM

  • Web-based – No Additional App to be installed

  • Video Chat Recordings

  • End to End Encryption with Enhanced Security Settings

SOCIAL MEDIA

  • WhatsApp Chat Integration

  • WhatsApp Chat BOT Integration

  • Facebook Leads/Contact Integration

  • Instagram Leads/Contact Integration

  • India mart, Justdial, Yellow pages Integration.

CRM MODULES

Sales

  • Lead Management

  • Billing Management

  • Contract Management

  • Document Management

  • Real-time Dashboard

  • Social Media Integration

MARKETING

  • Campaign Management

  • Budget, RoI Tracker

  • Newsletter Management

  • Email Management

  • Social Media Integration

  • Realtime Dashboard

Support

  • Case Management

  • Project Management

  • Knowledgebase

  • Email Notification

  • Social Media Integration

ACTIVITIES

  • Meetings, VC, Calls Management

  • Task Management

  • Notes Management

  • Scheduler & Reminder

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Transforming Businesses, Empowering People, Redefining Customer Experience

Contact Fncee Consult

Please feel free to reach out to us for any of your business requirements. We are more than happy to provide you with our assistance and support. Whether you need help with outsourcing, IT solutions, or any other aspect of your business, we are here to help. Our team is experienced and knowledgeable, and we are dedicated to helping you achieve your goals. We understand the unique challenges that businesses face, and we are committed to finding the best solutions for you. Contact us today, and let us work together to ensure the success and growth of your business.

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