welcome to
Career Center
We provide a high quality recruitment services locally to companies in Ghana and Africa at large, recruiting talents in a range of sectors and skill functions at the graduate and Non graduate, middle to senior levels. With our diverse team of top Recruitment Consultants we aim to bring employers and top candidates together.
Job Openings & Open Roles
Female Telesales Executives – Ongoing
RESPONSIBILITIES
- Calling existing and potential customers to persuade them to purchase company products and services.
- Accurately record details of customers’ purchase orders.
- Processing all customer purchases accordingly.
- Generating promising leads for the outside sales team to pursue.
- Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
- Developing and sustaining solid relationships with customers to encourage repeat business.
- Using sales scripts proffered by the company to drive sales and respond to customer rejections.
- Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers’ needs and preferences.
- Continually meeting or exceeding daily and monthly targets concerning call volume and sales.
REQUIREMENTS
- Degree in business, marketing or any other related field
- Certified Sales Professional (CSP) accreditation is advantageous.
- Minimum of two years’ experience in the area of telesales is a plus
- Strong customer-orientation and communication skills
- Proficiency in all Microsoft Office applications.
- Ability to stay professional and focused in stressful situations
How To Apply
Send Application (CV and Covering Letter) to:
admin@fnceeconsult.comon or before November 20, 2020
Back Office Executives – Ongoing
RESPONSIBILITIES
- Resolved complaints and service request
- Perform backend checks
- Have the maturity and experience to manage multiple tasks/LOBs
- Investigate and resolve all escalated issues within SLA.
- Maintain Quality response and resolution
- Efficiently ensures a timely and professional approach to all complaint, requests and queries to enable customer satisfaction.
- Giving feedback to customers on their complaint
- Calling existing and potential customers to persuade them to purchase company products and services
- Developing and sustaining solid relationships with customers to encourage repeat business.
- Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers’ needs and preferences.
REQUIREMENTS
- Degree in business, marketing or any other related field
- Certified Sales Professional (CSP) accreditation is advantageous.
- Minimum of two years’ experience in the area of telesales is a plus
- Strong customer-orientation and communication skills
- Proficiency in all Microsoft Office applications.
- Ability to stay professional and focused in stressful situations
How To Apply
Send Application (CV and Covering Letter) to:
admin@fnceeconsult.comon or before November 20, 2020
HR Executives – Ongoing
RESPONSIBILITIES
- Forming and maintaining employee records
- Updating databases internally, such as sick and maternity leave
- Preparing and amending where necessary HR documents, i.e. employment contracts and recruitment guides
- Reviewing and renewing company policies and legal compliance
- Communicating with external partners
- Reporting regularly on HR metrics, such as company turnover
- Being the first point of contact for employees on any HR-related queries
- Assisting with payroll by providing the department with relevant employee information, i.e. holiday and sick days been taken
REQUIREMENTS
- Experience as an HR administrator or HR administrator’s assistant
- Understanding various HR software systems, like HRMS
- Computer literate with programmes such as word excel, etc.
- Good understanding of labour laws
- Organisational skills and ability to prioritise
- Interpersonal with good communicative skills
- BSc in HR or a relevant field
How To Apply
Send Application (CV and Covering Letter) to:
admin@fnceeconsult.comon or before November 20, 2020
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